Foxy Taka's Privacy Policy — Your data, your control

1 Introduction & Applicability

Foxy Taka (referred to as "Foxy", "we", or "the platform") places the highest importance on user privacy. This Privacy Policy explains what information Foxy collects, how it is used, and how it is kept secure.

This Privacy Policy applies to Foxy's website, mobile app, and all related services. By using our platform, you agree to this Policy. Please read it carefully before accessing the platform.

This Privacy Policy has been written in plain English with our users in mind. Our goal is to be fully transparent about how your data is handled — no hidden information, no ambiguous language.

2 What information we collect

Foxy only collects the information required to operate the platform and meet legal obligations. We do not collect any unnecessary data.

Foxy does not collect any personal data beyond what is listed above. No information is taken from third-party social media accounts.

3 How We Collect Data

Foxy collects data through a variety of methods, each based on user consent or a valid legal basis.

Directly collected:

• When filling out the registration form
• When submitting documents during KYC verification
• When making a deposit or withdrawal
• When contacting customer support
• When participating in promotional offers

Automatic Collection:

• Through cookies while browsing the website
• From server logs at the time of login and logout
• Through session tracking during gameplay
• Via app analytics during mobile app usage

4 Purpose of Data Use

Foxy uses the data it collects for specific purposes only. Every use is either for your benefit or required by law. Collected data is never used for unrelated purposes.

Foxy uses your data to deliver a better gaming experience — such as suggesting games you may enjoy, showing relevant promotions, and keeping your account secure.

Your consent is required for marketing communications. You can opt out of marketing notifications at any time through your account settings or by contacting our support team.

5 Data Sharing Policy

Foxy never sells your personal data to third parties. However, in limited circumstances and for specific reasons, certain information may be shared with trusted partners:

Circumstances in which data may be shared:

• Payment Processors: Necessary information is shared with Mobile Pay, Nagad, or Rocket to process your transactions.
• Legal Authorities: Information may be disclosed in response to valid requests from government or legal authorities.
• Technology Partners: Limited data may be shared with cloud service providers or IT partners for platform operations.
• Fraud prevention agencies: Data may be analyzed with industry-standard security agencies to help prevent suspicious activity.

In all cases above, only the minimum necessary data is shared with third parties, who are strictly prohibited from using it for any other purpose. All partners are bound by rigorous confidentiality agreements.

6 Cookies & Tracking Technologies

Foxy's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Types:

• Essential Cookies: Maintaining login sessions and security verification are essential — the platform cannot function properly without them.
• Functional cookies: Remembers your preferences (language, settings) so you do not have to reconfigure them each time.
• Analytics Cookies: Helps us understand which parts of the website are used most — used to improve our services.
• Security cookies: Used to detect unauthorized access and fraudulent activity.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

7 Data Retention Period

Foxy retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.

• Account information: For the duration of the active account and a minimum of 5 years after closure (as required by law).
• Transaction Details: Up to 7 years from the date of your last transaction, in accordance with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Support contact: Up to 3 years after the last point of contact.
• Log Files: Up to a maximum of 12 months.

Once the applicable retention period ends, your data is either permanently deleted or anonymized so that you can no longer be identified.

8 Your Data Rights

As a Foxy user, you have a number of rights over your personal data. Contact our support team to exercise any of these rights.

Upon receiving a rights request, Foxy typically responds within 30 business days. For complex cases, this may take longer, but you will be informed.

9 Security Measures

Foxy uses industry-standard technology and processes to keep your data secure. For us, security is not just a technical matter — it is an ongoing commitment.

• SSL/TLS Encryption: All communications on the website and app are conducted through encrypted channels.
• Data Encryption: Sensitive data (passwords, financial information) is stored in encrypted form.
• Two-factor authentication (2FA): You can add an extra layer of security to your account.
• Real-time monitoring: Suspicious activity is automatically detected and blocked.
• Restricted Access: Only authorized personnel have access to specific data.
• Regular Security Audits: Regular system audits are conducted by independent third-party experts.

10 Children's Privacy

Foxy does not provide services to anyone under the age of 18. We do not knowingly collect information from minors. Age is verified at registration, and ID confirmation is requested whenever there is any doubt.

If a minor accidentally creates an account, it will be closed and all collected data deleted as soon as we become aware. Parents or guardians may contact our support team regarding this matter.

11 Privacy Policy Changes

Foxy may update this privacy policy from time to time, driven by legal requirements, business changes, or technological improvements.

Users will be notified in advance of any significant changes — via email or in-app notification. If you do not agree with the updated policy, you may request to close your account.

Continuing to use the platform after any changes are made means you accept the updated policy. We recommend checking this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding our privacy policy, please don't hesitate to reach out. The foxy team is always here to help.

To submit a data rights request, email us with "Privacy Request" in the subject line. Include your registered mobile number or account ID so we can assist you promptly.